Zermatt Customer Reviews


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Zermatt Customer Reviews (9)

Overall Experience*

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*based on the average of all Overall Experience ratings given in Traveler reviews.
Terrence Chun

everyone should do once

Zermatt is the quintessential Swiss ski village, the real deal that US ski resorts try to emulate. Cute village, breathtaking views, expansive skiing. Definitely ski on the Italian side too.
Regina Gade

Perfect trip!!

We spent 7 days in Zermatt, skiing 5 of those days. We had a few days of challenging weather but the clear days were amazing. There really is terrain for every level of skier. If you are an avid skier and love the mountains you won't be disappointed. Best way to enjoy the experience is to 'be in shape'. It's a very physical trip all around and this is coming from a person who skies 90 days a year at and elevation of 9,000 feet. We absolutely loved it!!
Meg Leo

A Trip of a Lifetime

When you think of Switzerland, you think of the perfect town of Zermatt and the Matterhorn.
Because it is only accessible by train, getting there is not the easiest of ski areas to visit.
My husband and I were there for a week and felt we didn't even have time to ski everything. There is so much terrain to cover.
Zermatt is about the whole experience - the skiing, the scenery, the restaurants along the trails, the wandering in town and eating in so many fabulous restaurants and meeting so many wonderful people from around the world.
Ali Sadeghi

Great Location

Fantastic Hotel. Ski.com made everything easy to lodge. location is excellent. Highly recommended. Older type rooms but over all very nice hotel
Jed in Weston

Best overall ski experience ever!

My adult son and I agreed that Zermatt was our best skiing experience ever! We have skied better conditions, fresh powder, and steeper runs, but the scenery that surrounds you is unbelievable. There are glaciers, the high peaks of the Alps, and three sides of the iconic and spectacular Matterhorn to be seen as you ski around it. You can ski into Italy for lunch and enjoy the south facing slopes and the 7,838 foot vertical drop, Then ski back into Switzerland and ski the 7,220 foot vertical drop to Zermatt. As you ski in both countries you can ski into family owned, high country restaurants (40 alone in Switzerland) for wonderful leisurely lunches, sunbathing, and (often) live music. We had warm weather, with 5.5 of our 6 ski days with blue, cloudless skies, and we also stopped for picnic lunches off the side of the trail. Zermatt and Cervinia (Italy) have the most varied collection of lifts you will ever experience. There are the newest and most up to date gondolas, chairlifts and trams, but they have an underground funicular (like taking a subway skiing), elevators, a cog railroad and t-bars and platter lifts near the summits.

Zermatt also offers a wonderful cultural experience, with few Americans. You are skiing, living and eating with people from all over the world. The restaurants are varied and the food spectacular, The village is quaint, car free, with many 500 year old simple cottages and farm structures, but it offers high end shopping. The Swiss are the consummate hosts. You feel welcome everywhere, and almost everyone speaks english.

The trains from the Zurich airport to Zermatt are clean, punctual, and run frequently. The one required change, to a cog rail road for your final descent into Zermatt, works smoothly as the train schedules are perfectly synchronized. While it takes some time to get there, the travel is part of the experience and works well. It also keeps Zermatt a destination resort with few weekend skiers (in fact, Saturday is the "change over day" and the least busy day of the week). If you ski Zermatt, I think you will agree that it may not be the best skiing ever, but the total experience is!!! As SKI magazine once wrote, "If you only ski Europe once in your life, let it be Zermatt."

Ski.com made the planning easy, they took care of everything; airlines, trains, hotels, lift tickets and trip insurance. But more importantly, our specialist (Mimi O'Leary) knew Zermatt and the hotels they book. She had skied and stayed there. She was able to let us know that the half board was a good bargain and the food in our hotel spectacular. She knew the Trains, and suggested a day in Zurich on the way home, which was also wonderful.
Leslie in Basalt

Still one of the best!

Had three terrific nights in Zermatt! Hadn't been there for awhile - it was just as gorgeous and vibrant as I had remembered. Great village, huge mountain, unbelievable scenery. Expensive to dine out, so the half board packages are the best value.
Ruth in Durham

Zermatt Never Disappoints!

This is our third time to Zermatt and the second time staying at the Schweitzerhof Seiler Hotel. Last time it was February, this time at the end of June. This time we brought our children aged 14 and 12 and now they love it as much as we do. The hotel is literally a two minute walk from the train station (no taxi necessary) and then is accessible and central to the town. The grocery store is just around the corner to save $ on food and snacks. They have added a terrific pool (great temperature, very clean) and beautiful spa center. The only drawback is that the pool closes too early in the evening 7 p.m. just when the kids wanted to go for a swim before bed. The staff gave us a fantastic upgrade to a gorgeous and spacious apartment. Housekeeping was immaculate and linens perfect. The staff is very professional and friendly. The breakfast provided in our plan offered a varied menu including native selections as well as what our kids liked from our traditional breakfast menu. Can't say enough good about this place - we'll be back!!
nancy in Aspen

Zermatt is my favorite

In traveling to 15 different European resorts Zermatt is by far my most favorite resort. The whole experience of arriving there by train is one of the best parts. Trains in Switzerland are nicer than any airline you could possible fly on in the states. It is comfortable, clean, nice food and the scenery is beautiful. Arriving in the quaint village instantly gives you the true European experience. No busy streats, very few cars at all, no flashing street lights. One end of the village runs through the core of shops and restaurants dotted with lodges from 3 star to 5star depending on your budget and ends at the base of the Matterhorn. The experience is wonderful starting with full breakfast, sking long trails for hours, taking a relaxing steam or sauna, enjoying a 5 course dinner and climbing into comfy beds with fluffy comforters. The streets are filled with a lots of skiers walking around and alwasy gorgeous views of the Matterhorn.
Irene in Hoboken

I loved Zermatt

This is a must-visit. The trails are varied and plentiful and there's nothing better than being able to snowboard directly into Italy. Start early in the morning because the wait to get on the cable cars to Italy can get long. I recommend going to Cervinia over Valtournenche, which was further away and did not have much to see.

In Zermatt, we stayed at the Hotel Beau-Site, which was beautiful. We had a view of the Matterhorn from our balcony and there were some great hiking trails that started right behind the hotel. The also did a really great job with varying the dinner menu each night.

The town itself was not as picturesque as I had been told. True that there are no private cars allowed, but there are still plenty of automobiles on the streets - buses, hotel shuttles, etc.