Shinagawa Prince Hotel

Know Before You Go

- The seasonal pool will be open from July 04 to September 23. - Pool access available from 8:00 AM to 5:00 PM. - Up to 2 children 5 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - Cashless payment methods are available for all transactions. - Contactless check-in and contactless check-out are available. - Guests with tattoos are not able to use the onsite public bathing facilities. - This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards and cash - Cashless transactions are available - Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property - This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will be renovating the guestrooms and lobbies in the Main and Annex Towers, and the Restaurant Ajikaido Gojusantsugi, from 9 AM-5 PM on November 1, 2026, to April 1, 2029. During renovations, guests may hear construction-related noise and vibration and the restaurant may not be available. Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under. Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue. Guests must be over 18 years old to access the fitness facility. Reservations are required.