Berghotel Hammersbach, Sure Hotel Collection by Best Western

Know Before You Go

- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - Cashless payment methods are available for all transactions. - At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. - The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in. - For details on Best Western's privacy policy, visit [www.bestwestern.com/privacy](https://www.bestwestern.com/privacy).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards; cash is not accepted - Cashless transactions are available - Safety features at this property include a fire extinguisher - Guests traveling with a dog must contact the property prior to check-in

Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.