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The Pollux
4.8/5
Exceptional
315 reviews
Bahnhofstrasse 28, Zermatt, 3920
About
Near Zermatt–Sunnegga Funicular
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.
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Guest Reviews
4.8/5
Exceptional
315 reviews
Cleanliness
4.9/5
Service
4.8/5
Comfort
4.7/5
Condition
4.7/5
Location
4.9/5
Neighborhood
4.8/5
Amenities
4.7/5
Location
Bahnhofstrasse 28, Zermatt, 3920
Map unavailable
What's Nearby
Zermatt-Sunnega Chairlift
7 min walk · Ski lift access
About the area
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.
Amenities
Conveniences
ATM Machine
Expedia airport_transfer
Airport transportation (surcharge)
Expedia dry_cleaning_laundry
Dry cleaning/laundry service
Expedia free_breakfast
Free breakfast
Free buffet breakfast
Expedia gym
Fitness facilities
Expedia Property
24-hour front desk
Arcade/game room
ATM/banking
Banquet hall
Bicycle rentals on site
Business center
Coffee/tea in common areas
Concierge services
Cross-country skiing nearby
Daily
Distance from property (ft) - 49213
Distance from property (km) - 15
Distance from property (miles) - 9
Downhill skiing nearby
Elevator
Fireplace in lobby
Free newspapers in lobby
Game viewing nearby
Garden
Golfing nearby
Golf lessons available nearby
Hair salon
Hiking/biking trails nearby
Ice skating nearby
Laundry facilities
Luggage storage
Mountain biking nearby
Multilingual staff
Number of bars/lounges - 1
Number of meeting rooms - 1
Number of restaurants - 3
Porter/bellhop
Rock climbing nearby
Safe-deposit box at front desk
Sauna
Ski equipment rental shops nearby
Ski lessons available nearby
Ski passes available
Ski storage
Sledding nearby
Smoke-free property
Snack bar/deli
Snowboarding nearby
Snowshoeing nearby
Snow sports gear
Steam room
Television in common areas
Terrace
Tours/ticket assistance
Wheelchair accessible – no
Expedia spa_services
Full-service spa
Spa services on site
Expedia wifi
Free WiFi
Facilities
Fitness Facilities
Laundry Facilities
Luggage storage
Ski Storage
Food and Drink
Free breakfast
Guest Services
Concierge services
Laundry and Dry Cleaning Services
Tours/ticket assistance
Internet
Free Wifi
Pool / Spa
Full-service spa
Sauna
Spa services on site
Steam Room
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
ATM Machine, Airport transportation (surcharge), Dry cleaning/laundry service, Free breakfast, Free buffet breakfast, Fitness facilities, 24-hour front desk, Arcade/game room, ATM/banking, Banquet hall, Bicycle rentals on site, Business center, Coffee/tea in common areas, Concierge services, Cross-country skiing nearby, Daily, Distance from property (ft) - 49213, Distance from property (km) - 15, Distance from property (miles) - 9, Downhill skiing nearby, Elevator, Fireplace in lobby, Free newspapers in lobby, Game viewing nearby, Garden, Golfing nearby, Golf lessons available nearby, Hair salon, Hiking/biking trails nearby, Ice skating nearby, Laundry facilities, Luggage storage, Mountain biking nearby, Multilingual staff, Number of bars/lounges - 1, Number of meeting rooms - 1, Number of restaurants - 3, Porter/bellhop, Rock climbing nearby, Safe-deposit box at front desk, Sauna, Ski equipment rental shops nearby, Ski lessons available nearby, Ski passes available, Ski storage, Sledding nearby, Smoke-free property, Snack bar/deli, Snowboarding nearby, Snowshoeing nearby, Snow sports gear, Steam room, Television in common areas, Terrace, Tours/ticket assistance, Wheelchair accessible – no, Full-service spa, Spa services on site, Free WiFi, Fitness Facilities, Laundry Facilities, Luggage storage, Ski Storage, Free breakfast, Concierge services, Laundry and Dry Cleaning Services, Tours/ticket assistance, Free Wifi, Full-service spa, Sauna, Spa services on site, Steam Room
Property policies
Check-in
3:00 PM – 11:00 PM
Check-out
12:00 PM
Know Before You Go
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - No pets and no service animals are allowed at this property.
Mandatory Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property.
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards, debit cards, and cash - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
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