Director of Travel Agency Sales

DIRECTOR OF TRAVEL AGENCY SALES

POSITION SUMMARY:

Ski.com is seeking a Director of Travel Agency Sales to manage and grow the company’s already robust relationships with travel agencies and advisors in the United States and beyond.

This position is virtual.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Day-to-day account management of Ski.com's preferred travel relationships with Virtuoso, AMEX and Signature Travel Network

• Develop and implement sales and marketing strategies with consortia and travel agencies to increase sales

• Represent Ski.com at various industry events, including Virtuoso Travel Week and Signature Travel Network’s annual conference

• Create presentations and conduct product training sessions—both in person and virtually—for travel advisors and agencies

• Plan and implement travel agency sales missions with and without the accompaniment of resort partners

• Involvement in the management and maintenance of travel advisor and agency databases

• Involvement in the negotiation of travel agency consortia agreements

• Work closely with luxury lodging suppliers

• Regularly communicate with key travel agency partners to assess needs and discover opportunities

• Schedule, plan and conduct travel advisor familiarization trips

• Track and analyze agency account production

• Develop and provide training for Ski.com Experts about travel agency agreements, promotions and other initiatives as needed

• Communicate updates, specials and other marketing information to travel agencies

• Represent Ski.com professionally and favorably with travel advisors and suppliers

• Work with the marketing team to develop programs, promotional offers and incentives for consortia, agencies and advisors

• Assist in the development of a content calendar for travel advisor email campaigns and other marketing initiatives

• Work with the marketing team to add content and training materials to Ski.com’s travel advisor website

• Become familiar with Ski.com’s reservation system and back-office processes to understand the business from the Ski.com Expert’s perspective

• Help resolve customer service issues involving travel advisors as needed

• Work with the Ski.com executive team to create B2B travel products unrelated to ski vacations

• Additional responsibilities as requested

QUALIFICATIONS/SKILLS:

• Sales experience in the hospitality industry

• Familiarity with travel agency consortia, including Virtuoso, Signature Travel Network. American Express, etc.

• Established relationships with travel advisors, agencies and/or consortia

• Relationships with and/or knowledge of luxury mountain suppliers a plus

• Comfortably able to speak in front of people, both in person and virtually

• Excellent organizational skills and proven ability to maintain attention to detail

• Excellent written and verbal communication skills

• Ability to constructively problem solve with travel advisors, suppliers and Ski.com Experts

• Strong ability to follow up and meet deadlines

• Ability to work with people on all levels

• Must be self-motivated and self-assured

• Ability to work with limited supervision

• Goal oriented with ability to achieve established sales goals

• Critical thinking and problem-solving skills

• Excellent, professional customer service skills

• Familiarity with domestic and international ski resorts a plus

• Ability to travel as needed

Qualified candidates should email cover letter and resume to hr@ski.com.

Ski.com is not able to hire in the following states:

• California
• Idaho
• Kansas
• Louisiana
• New York
• Oklahoma
• South Carolina