Chat Mountain Vacation Specialist Position

Position Summary:

We are seeking sales oriented individuals is to book customized vacation packages for new and repeat clients into’s portfolio of ski and summer mountain destinations. The position requires strong sales skills and the ability to quickly develop rapport with clients to win their business while providing customer service that meets or ideally exceeds their expectations.

Essential Duties and Responsibilities:

  • Respond effectively to inbound phone, email and chat inquires for ski and summer mountain vacations
  • Assess inquires/leads and generate quotes with packages that are aligned with client needs and budget
  • Confirm and book complete vacation packages with an emphasis on maximizing ancillary sales
  • Provide excellent customer service to clients throughout the entire sales and vacation process to develop and retain repeat business
  • Participate in ongoing product training and FAM opportunities to increase sales and destination knowledge
  • Adhere to agent guidelines and represent favorably with clients and vendors


  • Minimum 2- 4 years of sales experience in the mountain travel/hospitality industry
  • Strong organizational, phone and computer skills that result in high productivity
  • Goal oriented with ability to achieve established sales goals
  • Ability to multi task in a fast paced environment
  • Ability to use critical thinking and problem solving skills
  • Effective verbal and written communication
  • Excellent professional customer service skills required
  • Ability to work nights and weekends as scheduled

Qualified candidates should email cover letter and resume to