Every autumn dozens of industry reps from resorts, properties and more descend on Ski.com headquarters in Aspen, Colo. to update us on what’s new for the coming season. We sat down to chat with Trung, left, and Kristin from Snowmass Lodging Company, which includes Woodrun Place, Chamonix, The Enclave and Owl Creek Homes. Here’s what they had to share:

Snowmass Lodging Company

Q&A with Kristin and Trung from Snowmass Lodging Company

Q: What’s new at Snowmass Lodging Company for 2015-16?
A: The Enclave has a brand-new exterior!

Q: What makes Snowmass Lodging Company unique or different from other properties?
A: Our guest services.

Q: Why do you think guests return year after year to stay with you?
A: Location, customer service and our great product.

Q: What’s the No. 1 reason Snowmass Lodging Company partners with Ski.com year in and year out?
A: Ski.com Mountain Travel Experts are wonderful to work with.

Q: Do you know how long Snowmass Lodging Company has partnered with Ski.com?
A: 20 years or so.