Every autumn dozens of industry reps from resorts, properties and more descend on Ski.com headquarters in Aspen, Colo. to update us on what’s new for the coming season. We sat down to chat with Justin from Avis Budget whom Ski.com partners with to provide rental cars. Here’s what Justin, pictured here with the Avis Budget team, had to share:

Q&A with Justin from Avis Budget

Q: What makes Avis Budget different from other rental car companies?
A: It’s our people. We continue to hire and train the nicest people in the industry. Our smiles are contagious. Our drive to listen, own and resolve any customer issue is unrivaled.

Q: Why do you think return guests come back year after year to rent from Avis Budget?
A: We understand that each experience has to be catered to the customer. We strive to align the perfect product to fit the customer’s needs each and every rental.

Q: What’s the No. 1 reason Avis Budget partners with Ski.com year in and year out?
A: The top reason we look forward to partnering with Ski.com is the tailored experience we provide to each and every customer when we work together.

Q: If possible, do you know how many years Avis Budget has worked with Ski.com?
A: To my knowledge, we have worked together roughly seven to eight years.